Vail Resorts CEO Rob Katz Apologizes to Guests for Recent ‘Unacceptable’ Customer Service
Vail Resorts CEO Rob Katz has admitted in an open apology letter…
Big Sky Resort, MT Offers Insight into Next Season | Opening Day Will be Thanksgiving Day
Big Sky Resort, MT's General Manager, and COO & President have addressed…
Vail Resorts’ CEO Posts Open Letter About Next Season | Face Coverings Will Not Be Optional
Yesterday, we posted an open letter from Aspen Skiing Co. CEO Mike…
CEO of Aspen Skiing Co. Offers Look at Next Season | Expect ‘Annoying’ Procedural Changes
The CEO of Aspen Skiing Co., Mike Kaplan, yesterday penned an open…
GM at Cardrona and Treble Cone, NZ Pens Open Letter Apologizing for Poor Guest Experience
Ski resorts in New Zealand have been caught out these last couple…
Jackson, WY Local Who Ignored Backcountry Closures Writes Open Letter Offering Explanation and Apology
In an unprecedented move at the end of February, Jackson Hole Mountain…
An Open Letter in Response to Freeskier Magazine’s “10 Hottest women in Freeskiing” | by Lynsey Dyer
Last week, Freeskier Magazine wrote an article titled “10 Hottest Women in…