Vail Resorts CEO Rob Katz Apologizes to Guests for Recent ‘Unacceptable’ Customer Service
Vail Resorts CEO Rob Katz has admitted in an open apology letter…
GM at Cardrona and Treble Cone, NZ Pens Open Letter Apologizing for Poor Guest Experience
Ski resorts in New Zealand have been caught out these last couple…
Backcountry.com Fires Attorneys and Hires Previously Targeted Owner as a Consultant
In the wake of the outcry caused by their strongarm tactics of…
Backcountry.com CEO Issues Open Letter Apology and Admits “We Made a Mistake”
Well, that escalated quickly! A story broken by the Colorado Sun last…
Shaun White Apologizes to Special Olympics Community for Offensive Halloween Costume
Shaun White apologized yesterday after wearing a Halloween costume that sparked a…
Montana Snowbowl Issues Apology For ‘Fat Shaming’ and ‘Sexist’ Advertisement
An advertising campaign for Montana Snowbowl certainly got people talking about the…